
Phone system
Ultimate SPI fi rewall security, robust WAN access and a Windows-compatible LAN
network with POP3 and SMTP email, fi le sharing, and Web hosting with support for
HTTP and FTP make the Allworx 10x a powerhouse business server.
Technical specifications
Hardware interfaces
• Four fully switched RJ-45 10/100 Base-T LAN
Ethernet ports.
• One RJ-45 10/100 Base-T WAN port for Internet
connection from DSL, cable modem or T1.
8,10
• 3.5mm mini jacks for Overhead Paging
3
and
Music On Hold.
3
• High capacity hard disk — minimum 80 GB.
• Second 80GB hard disk for data mirroring/
redundancy.
• Uninterruptible Power Source.
1
Networking
• Public WAN interface and fully secured LAN
subnet.
• LAN file server — MS Windows compatible via
SMB/CIFS (Server Message Block) protocol.
• Email server — POP3 and SMTP email standards.
• Web server — Intranet and Internet with HTTP and
FTP functionality.
• Built-in company Internet and Intranet site.
• DHCP (Dynamic Host Configuration Protocol) server
to LAN.
• DHCP client support on WAN.
• Fully integrated DNS (Domain Name Server).
• TCP/IP routing support between LAN/WAN.
• PPPoE (Point-to-Point Protocol over Ethernet)
capability.
• Supports classful and classless routing.
Full router and firewall
• SPI (Stateful Packet Inspection) firewall security.
• NAT (Network Address Translation) mode.
• Network port forwarding capability.
• Ethernet-based WAN access direct from DSL or
cable modem.
• Static IP, DHCP client, or PPPoE support on WAN.
• DMZ (Demilitarized Zone) mode to protect
WAN interface.
• SIP Proxy registration services provided
through Allworx server.
• System administration software allows you to set
routing tables.
• Standard data router capability.
Remote office and multi-site
• Allworx phones work automatically as
remote phones.
• Connect up to 100 Allworx systems for multi-site
calling.
• Remote office analog phone capability (compatible
with AudioCodes and Cisco ATAs).
3
Size and weight
• 3.5" H (9 cm) x 17.5" W (44.5 cm) x 15" D (38.1 cm).
• Weight: 20 lbs.
• Fits 19" rack; table, rack or wall mountable.
Electrical and regulatory information
• Line voltage: 115V/230V AC, 4/2A.
• Frequency: 47Hz to 63Hz.
• Typical use: 60W maximum, 30W minimum.
• FCC Part 15, Class B, FCC Part 68, CS-03 and
UL Listed.
• Environmental conditions: 0–40°C, 10–90%
Relative Humidity non-condensing.
Options
• Allworx Call Assistant
™
.
1
• Allworx Call Queuing
™
.
1
• Allworx Group Calendaring.
1
• Allworx Internet Call Access
™
.
1
• Analog and VoIP phones.
1, 3
• Analog Station Gateways.
3
• CO Line Expansion Units.
3
• Music On Hold.
3
• Network Switches.
3
• Power Over Ethernet.
3
• T1/PRI Gateways.
3
• Uninterruptible Power Source (UPS).
3
• Virtual Private Network (VPN).
1
Phone interface
• 100 user extensions (e.g. individuals) with
voicemail and 100 system extensions (e.g.
conference rooms) without voicemail.
• Allworx comes standard with 16 configurable
ports supporting both CO (Central Office) lines and
analog phones.
• Three fixed CO lines — RJ-11 dedicated loop-start
FXO ports.
• Six dual mode ports (CO or internal stations) —
RJ-11 loop-start FXO/FXS universal telephone
auto-configuring.
• Seven dedicated internal analog stations — RJ-11
FXS ports for analog phones or fax.
• Nine incoming CO lines expandable up to 33 lines.
1
• 13 DID (Direct Inward Dialing) capable ports.
• Allworx supports both analog and VoIP (Voice over
Internet Protocol) phones. System supports up
to 13 analog on unit, expandable up to 32 analog
handsets.
1
All VoIP phones are connected on
network LAN.
• Supports SIP 2.0 (Session Initiation Protocol) for
VoIP.
2
• Fax machine support — creates dedicated line
without requiring new CO line; system
automatically utilizes line for outgoing calls
when not in use.
• Power Fail Phone Port for a dedicated analog
phone ensures connectivity during power failure.
• Industrial strength surge protection built into the
nine CO trunk lines.
• TAPI compliant — automatic dial/caller ID pop-ups.
5
Internet Telephony Service Providers
(ITSP)
2
• Connect the Allworx 10x to an ITSP and drastically
reduce long distance phone charges.
• Supports both ITSP and traditional phone lines
(Central Office lines) simultaneously.
• Apply different dialing rules to different telephone
services (i.e. ITSP vs. local telephone company).
• SIP Appearance functionality with incoming and
outgoing VoIP calls.
• Allworx 10x is compatible with various ITSPs.
2
Multi-site Calling
1
• Each Allworx 10x can connect to other Allworx
units — supports up to 100 sites.
• Calls between offices are free over the Internet
— no ITSP required.
• Calls can be seamlessly transferred between sites.
• Ideal for company with multiple locations.
• VPN software not required.
Presence management
• Each phone user gets seven unique phone
Presences (In Office, At A Meeting, On Vacation,
On Business Trip, At Home, Away, Busy).
• Current presence is displayed on Allworx phones
and built-in Allworx Intranet for other users to see.
• User can “toggle” between presence settings via
Allworx phone display, voicemail, Allworx Intranet
site or Allworx Group Calendaring software.
• Each presence setting has its own calling routing
structure that can be changed at any time.
• Call routing structure can be changed by Allworx
System Administrator or by user via Group
Calendaring software.
• Call route can end with outside call (e.g. cellphone).
Unified messaging
• Receive, review and respond to all email, voicemail
and meeting requests in one InBox.
• Listen and respond to voicemail messages via PC.
• Supports and consolidates multiple email accounts
and phone extensions per user.
• Supports voicemail notification to cellular text
messaging services.
Remote users
• Remote Allworx users connect to Allworx 10x via
Internet.
8
• Remote plug-n-play with Allworx VoIP phones.
1
• After initial setup, remote Allworx phones connect to
Allworx 10x easily with minimal user intervention.
• Remote Allworx phones can:
– be programmed from main office
– receive calls from queue(s)
– use Intercom feature
– access main office’s local phone line from any
location (call from overseas at local rates)
– operate without additional VPN or VoIP license
– access all other main phone functions
(Direct Station Selection, Busy Lamp Field,
Line Appearances, Call Appearances, SIP
Appearances, Queues).
• Non-Allworx phones will work and have similar
functionality, depending type of phone used.
6
Auto attendant
• Nine unique auto attendants.
• Time-dependent Auto Attendant routing options
for open and after hours.
• Compatible with Music On Hold and Overhead
Paging systems.
1, 3
• Auto Attendant can be fully customized.
Follow-me calling
• Routing can follow multiple phones and ultimately
connect to an outside line (including cell phones).
• Establish seven unique phone Presences (including
In Office, At Home, and On Vacation), each with its
own routing rules and filters.
• Change presence routes via phone display,
voicemail, Allworx Intranet site, or Group
Calendaring software.
• Filter rules drive routing paths based on incoming
Caller ID.
Voicemail
• 16-port voicemail system.
• Up to 3 hours of storage capacity per user.
• Date and time stamping.
• Messages can be listened to, saved, deleted or
forwarded to another extension.
• Direct access to voicemail from on and off site.
• Message Waiting and New Call indicators
supported through phone and client software.
• Listen to voicemail in your email InBox.
• Listen to and answer email via phone.
• Voicemails can be sent to any POP3 email tool.
Phone system features continued on back cover
With its fl exibility and expandability, VoIP and site-to-site capability, remote user, follow-me
calling and auto attendants, the Allworx 10x is the perfect modern phone system.
Technical specifications
Power
On/Off
Status indicators
• Power
• Disk drive
• Alert
No special ventilation
required, due to very
low heat generation
16 configurable ports supporting
both CO (Central Office) lines
and analog phones — nine CO
lines expandable to 33 lines
1
and 13 analog phones
Four fully switched
10/100 Base-T Ethernet
ports supporting multiple
LAN data network devices
and up to 100 VoIP phones
WAN port supporting
DSL, cable modem and
T1 connections
10
—
includes SPI firewall
Power Fail
phone port
In/Out jacks for
Overhead Paging
3
and Music On Hold
3
3.5" H × 17.5" W × 15" D size —
rack, table or wall mountable
80GB hard drive
Mirrored 80GB hard drive
Network server
Advanced features
Toll Free 1- 866-ALLWORX • 585 -421-3850 • www.allworx.com
© 2006 InSciTek Microsystems, Inc. All rights reserved. Allworx is a registered trademark of InSciTek Microsystems. All other names may be trademarks or registered trademarks of their respective owners.
3
Toll Free 1- 866-ALLWORX • 585 -421-3850 • www.allworx.com
© 2006 InSciTek Microsystems, Inc. All rights reserved. Allworx is a registered trademark of InSciTek Microsystems. All other names may be trademarks or registered trademarks of their respective owners.
4
Toll Free 1- 866-ALLWORX • 585 -421-3850 • www.allworx.com
© 2006 InSciTek Microsystems, Inc. All rights reserved. Allworx is a registered trademark of InSciTek Microsystems. All other names may be trademarks or registered trademarks of their respective owners.
5
Allworx provides Advanced Feature options to help your business increase its productivity,
effi ciency and customer response.
Technical specifications
Group Calendaring
1
Calendaring
• Individual calendars — each user defines who can
view their calendars.
• Group calendaring across all users (local and
remote) — automatically identifies open schedule
times, can send batch meeting invitations.
• System tracks accepted and declined meetings.
• System automatically updates attendees’ calendars.
• Manage facility resources (reserve conference
rooms, projectors, etc.).
• Calendar appointments are flagged in email InBox.
• Popup reminders for appointments.
• Travel times tracked with meetings.
• Meeting notifications can be sent to external
individuals or groups not using Allworx.
• Supports recurring, private and public meetings.
• Supports attachments and notes to calendar
appointments or notices.
• Month and day calendar views.
Automatic Allworx Intranet
• Allworx automatically generates a company Intranet
site containing web pages with user calendars,
access to shared folders, phone extensions, user’s
current presence status, company directories, and
other useful information.
• Company Intranet site can be customized to share
key organizational information (e.g. policies, news,
events, reference materials).
Contact management
• Users manage their own contact information.
• Shared contact information (employee and client)
is automatically updated in everyone’s database.
• Contacts can be private or public.
• Contact database can be exported to
Microsoft Excel.
• Import records in comma-separated (.csv) format.
• Company directory automatically updates to
each user’s contact database for shared contact
information.
Email
9
• Receive, review and respond to email.
• Supports HTML, RTF and text-only formats.
• Tools include spell checker, thesaurus, preview
panes, send/reply/forward, and more.
• Messages are identified by priority status and type
(email, voicemail or meeting request).
• Create custom folders to organize messages.
• Automatic notification if email delivery is delayed.
• Supports multiple mail domain names.
• Works with Microsoft Outlook/Express and most
other POP3 email applications.
• Distribution lists (voicemail and email).
Call Assistant
1, 4
• Live answering position.
• Software tool; works in conjunction with any
Allworx phone.
• All key calling functions available via software
— answer, release, hold, transfer, park, etc.
• View status of all users.
• Manage outside lines, auto attendants, queues,
parked calls, monitors, etc.
5
Virtual Private Network (VPN)
1
• VPN (Virtual Private Network)
1
— P PT P ( P oint- to-
Point Tunneling Protocol) security.
• PPTP-based VPN for up to 16 simultaneous users.
1
• One VPN license comes standard for the system
administrator.
• Access Allworx remotely via VPN and get full
functionality (email, calendaring, directory, etc).
Internet Call Access
• Internet Call Access using SIP protocol:
– Multi-site connectivity
– Users access Allworx VPN through Microsoft’s
Network Connection Tool
– Remote phone capability via VoIP phones.
6
• Multi-site calling does not require an ITSP service.
• This option is required when you want to call
directly between multiple Allworx sites or connect
the Allworx to an ITSP.
2
Call Queuing
1, 4
• Ten queues supported with up to 32 calls across
all queues.
• 16 calls available for each queue.
• Customizable queue messages.
• View continuously updated queue status on your
PC (number in queue, longest wait time, average
wait time).
• Call Details Report available — export to Microsoft
Excel for further analysis.
• All phones ring when caller is in queue, first one to
answer gets caller.
• Remote users can participate in queue.
• Each phone can be set to ring after:
– X number of callers in queue
– Caller(s) have waited longer than X seconds.
• Phones can answer multiple queues.
PC Allworx 9112
Internet
Allworx 10x
Komentarze do niniejszej Instrukcji